Cancellation Policy

Right to Cancel for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity.)

Right to Cancel

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.

To exercise your right to cancel, you must inform us:

Stiftung De Hun’nenhoff

Foundation with Legal Capacity under Civil Law
Reimerdinger Str. 50
29640 Schneverdingen

Email: info@de-hunnenhoff.de

Tel. +49 5199 99 83 90 0

by means of a clear statement (e.g., a letter sent by mail or an email) of your decision to cancel this contract. You may use the sample cancellation form below, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Electronic Exercise via the Cancellation Function (Cancellation Button)

You can also exercise your right to cancel quickly and easily electronically via the cancellation function set up on our website. You will find the corresponding button permanently in the footer of our online shop under the link “Cancel Contract.”

If you make use of this option, we will immediately send you (e.g., by email) a confirmation of receipt of your cancellation. This confirmation will include the date, time of receipt, and the data transmitted.

Consequences of Cancellation

If you cancel this contract, we must repay all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which the notification of your cancellation of this contract was received by us.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their nature, characteristics, and functioning.